You've Got Questions.
We've Got Answers.

Your experience with us starts long before the massage begins. We pride ourselves on ensuring you feel safe and listened to from the moment you walk in the door. You are welcomed like a friend or family member to get yourself comfortable on our treatment table, with cozy linens and warm oils to help your body find a soft place to land. Our massage technique includes long, flowing strokes to calm the nervous system and promote general wellbeing — it feels amazing and is wonderful for stress relief. While Remedial massage is more targeted and clinical, addressing specific areas of pain, tension or dysfunction, at Calming Concepts, our Signature Massage blends both — giving you the therapeutic results of remedial work with the sensory experience of relaxation.

It depends on your goals. For general maintenance and stress management, once a month is ideal — which is exactly why we created the Calm Club. For chronic pain, injury recovery or high-stress periods, fortnightly or even weekly sessions may be more beneficial. Your therapist will advise what's right for your body.

Sometimes — especially after a deeper or remedial massage. However we aim to meet your fascia where it is at and not push your body to receive what it isn’t ready for. You will notice our therapists will ask you throughout the massage how the pressure is feeling and we encourage honest feedback so we can adjust to your preference. You may feel tender in the sore areas for 24–48 hours, similar to post-workout muscle soreness. This is a normal response as your body processes the sensory input. Drinking plenty of water helps. If soreness persists beyond 48 hours, contact us.

There's no strict requirement — but for humans working on humans, it is preferred. A warm shower beforehand can help relax your muscles and make the experience more comfortable. Avoid wearing strong perfumes, fake tan, tinted moisturisers and makeup before your appointment. We have hot towels available if you feel you need to refresh before your massage begins. Just as for a hot towel when you arrive.

Yes and No! We have ABSOLUTLELY no expectation that you should remove ANY body hair before your treatment, (ladies, you don’t have to shave your legs for us – men certainly don’t do it!) unless that is something you feel strongly about. We only ever ask that your body is freshly washed, especially if you are coming in after work or have had a busy day moving your body. We have hot towels available if you feel you need to refresh before your massage begins.

Totally up to you! Some clients love to chat, others prefer complete silence. We take your lead — there's no pressure either way. The only thing we'll always ask is how the pressure feels and whether you're comfortable. Please let us know before or during your massage if you prefer to bliss out to the music and not be so chatty.

Wonderful — it means you're truly relaxed! It happens more often than you'd think and is a sign your nervous system is letting go. We take it (and your snoring) as a compliment.

Drink water and nourish your body with wholefoods, avoid strenuous exercise or mental exertion immediately after, and try to rest if you can. Many people feel deeply relaxed or even sleepy — that's your body feeling safe again.

Absolutely. Massage is one of the most effective natural tools for calming the nervous system. It triggers the release of serotonin and dopamine, reduces cortisol (the stress hormone) and activates the parasympathetic nervous system — essentially switching your body from "fight or flight" to "rest and restore." Our Vibro-Acoustic Therapy also directly targets vagus nerve regulation for even deeper nervous system support.

Yes — massage is widely recognised as an effective treatment for both acute and chronic back pain. By releasing muscular tension, improving circulation and reducing inflammation, regular massage can significantly reduce pain levels and improve mobility. If you're dealing with a specific injury or disc issue, please let us know before your session.

Ka Huna (also known as Kahuna Bodywork) is a traditional Hawaiian massage technique that uses long, flowing, wave-like strokes across the entire body. It's deeply restorative — working on physical tension while also supporting emotional release and energetic balance. It's our most luxurious offering and truly unlike any other massage you've experienced.

Vibro-Acoustic Therapy (VAT) uses a specially designed sound lounge with embedded transducers to deliver low-frequency sound waves directly into your body. The vibrations work alongside scientifically composed healing music to regulate your vagus nerve, support immune function, improve mental clarity and induce deep calm. It's ideal for stress, chronic pain, sleep issues and nervous system dysregulation.

Yes — pregnancy massage is safe and incredibly beneficial throughout pregnancy (we recommend checking with your midwife in the first trimester). Our specialty belly-support table allows mums-to-be to lie face-down comfortably, which is a total game-changer. We address the specific discomforts of pregnancy including back pain, hip tension, swollen ankles and fatigue.

Not sure where to start? Our Treatment Menu walks you through every option. If you're still unsure, just reach out via our contact form — Leah is happy to recommend the right treatment based on your goals and what's going on in your body.